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# Package: feedback

# Namespace: feedbackSessionV1

# Webhook link: https://dev.wix.com/docs/api-reference/account-level/studio-workspace/feedback/feedback-session-v1/feedback-session-created.md

# Webhook Permissions Scopes IDs:
Read Site Feedback: SCOPE.PARTNERS.FEEDBACK_READ

## Introduction

Triggered when a feedback session is created.

---

## REST API

### Schema

```
Webhook: Feedback Session Created
Description: Triggered when a feedback session is created.
Event body:
 - name: id | type: string | description: Unique event ID. Allows clients to ignore duplicate events.
 - name: entityFqdn | type: string | description: Fully qualified domain name of the entity associated with the event.
 - name: slug | type: string | description: Event name.
 - name: entityId | type: string | description: ID of the entity associated with the event.
 - name: eventTime | type: string (date-time) | description: Event timestamp.
 - name: triggeredByAnonymizeRequest | type: boolean | description: Whether the event was triggered as a result of a privacy regulation application such as GDPR.
 - name: originatedFrom | type: string | description: If present, indicates the action that triggered the event.
 - name: createdEvent | type: object | description: Created event details.
    - name: entity | type: FeedbackSession | description: The created entity.
        - name: id | type: string | description: Feedback session GUID.
        - name: revision | type: string | description: Revision number of the feedback session.  A feedback session can't be updated once created. Ignored when creating a feedback session.
        - name: createdDate | type: string | description: Date and time the feedback session was created.
        - name: expirationDate | type: string | description: Date and time after which the feedback session stops accepting new comments.  Comments already left through the session stay readable, and can still be triaged and replied to. Can be set only when creating the feedback session.  Default: 14 days after creation
        - name: shareUrl | type: string | description: URL to share with reviewers. Anyone with the URL can review the site and leave comments through the feedback session.  Returned only when the request's `fields` includes `SHARE_URL`. Always returned by Create Feedback Session when requested. Other methods don't return it while the site has no URL, or when the site's URL can't be retrieved. To retry, call [Get Feedback Session](https://dev.wix.com/docs/api-reference/account-level/studio-workspace/feedback/feedback-session-v1/get-feedback-session.md) with `fields` set to `SHARE_URL`.

```

### Examples


```curl
{
  "id": "52269077-05f2-4b59-ba4f-36ef8c4c1e11",
  "entityFqdn": "wix.partners.feedback.v1.feedback_session",
  "slug": "created",
  "entityId": "8046df3c-7575-4098-a5ab-c91ad8f33c47",
  "createdEvent": {
    "entityAsJson": "{\"feedbackSession\":{\"id\":\"8046df3c-7575-4098-a5ab-c91ad8f33c47\",\"revision\":1,\"createdDate\":\"2026-09-28T09:12:10.299Z\",\"expirationDate\":\"2026-10-12T00:00:00.000Z\"}}"
  },
  "eventTime": "2026-09-28T09:12:10.412Z",
  "triggeredByAnonymizeRequest": false
}

```

---

## JavaScript SDK

### Schema

```
Webhook: onFeedbackSessionCreated
Description: Triggered when a feedback session is created.
Payload: FeedbackSessionCreatedEnvelope
  - name: entity | type: FeedbackSession | description: none
     - name: _id | type: string | description: Feedback session GUID.
     - name: revision | type: string | description: Revision number of the feedback session.  A feedback session can't be updated once created. Ignored when creating a feedback session.
     - name: _createdDate | type: Date | description: Date and time the feedback session was created.
     - name: expirationDate | type: Date | description: Date and time after which the feedback session stops accepting new comments.  Comments already left through the session stay readable, and can still be triaged and replied to. Can be set only when creating the feedback session.  Default: 14 days after creation
     - name: shareUrl | type: string | description: URL to share with reviewers. Anyone with the URL can review the site and leave comments through the feedback session.  Returned only when the request's `fields` includes `SHARE_URL`. Always returned by Create Feedback Session when requested. Other methods don't return it while the site has no URL, or when the site's URL can't be retrieved. To retry, call [Get Feedback Session](https://dev.wix.com/docs/api-reference/account-level/studio-workspace/feedback/feedback-session-v1/get-feedback-session.md) with `fields` set to `SHARE_URL`.
  - name: metadata | type: EventMetadata | description: none
     - name: instanceId | type: string | description: App instance GUID.
     - name: eventType | type: string | description: Event type.
     - name: identity | type: IdentificationData | description: The identification type and identity data.
        - ONE-OF:
           - name: anonymousVisitorId | type: string | description: GUID of a site visitor that has not logged in to the site.
           - name: memberId | type: string | description: GUID of a site visitor that has logged in to the site.
           - name: wixUserId | type: string | description: GUID of a Wix user (site owner, contributor, etc.).
           - name: appId | type: string | description: GUID of an app.
        - name: identityType | type: WebhookIdentityType | description: 
             - enum: UNKNOWN, ANONYMOUS_VISITOR, MEMBER, WIX_USER, APP
     - name: accountInfo | type: AccountInfo | description: Details related to the account
        - name: accountId | type: string | description: GUID of the Wix account associated with the event.
        - name: parentAccountId | type: string | description: GUID of the parent Wix account. Only included when accountId belongs to a child account.
        - name: siteId | type: string | description: GUID of the Wix site associated with the event. Only included when the event is tied to a specific site.
     - name: _id | type: string | description: Event GUID. With this GUID you can easily spot duplicated events and ignore them.
     - name: entityFqdn | type: string | description: Fully Qualified Domain Name of an entity. This is a unique identifier assigned to the API main business entities. For example, `wix.stores.catalog.product`, `wix.bookings.session`, `wix.payments.transaction`.
     - name: slug | type: string | description: Event action name, placed at the top level to make it easier for users to dispatch messages. For example: `created`/`updated`/`deleted`/`started`/`completed`/`email_opened`.
     - name: entityId | type: string | description: GUID of the entity associated with the event.
     - name: eventTime | type: Date | description: Event timestamp in [ISO-8601](https://en.wikipedia.org/wiki/ISO_8601) format and UTC time. For example, `2020-04-26T13:57:50.699Z`.
     - name: triggeredByAnonymizeRequest | type: boolean | description: Whether the event was triggered as a result of a privacy regulation application (for example, GDPR).
     - name: originatedFrom | type: string | description: If present, indicates the action that triggered the event.
     - name: entityEventSequence | type: string | description: A sequence number that indicates the order of updates to an entity. For example, if an entity was updated at `16:00` and then again at `16:01`, the second update will always have a higher sequence number. You can use this number to make sure you're handling updates in the right order. Just save the latest sequence number on your end and compare it to the one in each new message. If the new message has an older (lower) number, you can safely ignore it.

```

### Examples


```javascript
import { feedbackSessions } from '@wix/feedback';

feedbackSessions.onFeedbackSessionCreated((event) => {
    // handle your event here
});
```


```javascript
import { createClient, AppStrategy } from '@wix/sdk';
import { feedbackSessions } from '@wix/feedback';

const wixClient = createClient({
  auth: AppStrategy({
    appId: 'MY-APP-ID',
    publicKey: 'YOUR_APP_PUBLIC_KEY',
  }),
  modules: {
      feedbackSessions,
    },
});

wixClient.feedbackSessions.onFeedbackSessionCreated((event) => {
    // handle your event here
});
```

---