> Portal Navigation:
> 
> - Append `.md` to any URL under `https://dev.wix.com/docs/` to get its markdown version.
> - Pages are either content pages (article or reference text) or menu pages (a list of links to child pages).
> - To get a menu page, truncate any URL to a parent path and append `.md` (e.g. `https://dev.wix.com/docs/sdk.md`, `https://dev.wix.com/docs/sdk/core-modules.md`).
> - Top-level index of all portals: https://dev.wix.com/docs/llms.txt
> - Full concatenated docs: https://dev.wix.com/docs/llms-full.txt

## Resource: Introduction

## Article: Introduction

## Article Link: https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/purchase-flow/checkout/abandoned-checkout/introduction.md

## Article Content:

# About the eCommerce Abandoned Checkouts API

An abandoned checkout is created when:

+ A customer begins an eCommerce checkout process but doesn't complete it (for example, after closing their browser tab before putting in their payment details and making a payment).

+ A customer who is also a site member creates a cart and closes their browser tab before proceeding to the checkout page. (Wix eCommerce creates an abandoned checkout entity with the cart details).

The Abandoned Checkouts API allows you to help a customer recover their abandoned checkout. When a customer completes their checkout and makes a purchase, the checkout becomes an [order](https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/orders/orders/introduction.md).

An abandoned checkout contains buyer details, prices, reference to the initial cart or checkout, a URL for accessing the abandoned checkout, and more.

The Abandoned Checkouts API provides functionality for [retrieving information about an abandoned checkout](https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/purchase-flow/checkout/abandoned-checkout/get-abandoned-checkout.md). You can also listen for events when an abandoned checkout is [created](https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/purchase-flow/checkout/abandoned-checkout/abandoned-checkout-created.md) and [recovered](https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/purchase-flow/checkout/abandoned-checkout/abandoned-checkout-recovered.md). 

## Use cases
+ [Redirect a site visitor with an abandoned checkout back to their checkout page](https://dev.wix.com/docs/api-reference/business-solutions/e-commerce/purchase-flow/checkout/abandoned-checkout/sample-flows.md#redirect-a-site-visitor-with-an-abandoned-checkout-back-to-their-checkout-page)

## Terminology

+ **Recovered:** When a customer returns to their abandoned checkout and completes the checkout.

+ **Activities:** This property is only relevant if the Wix user set up [automations in the Dashboard](https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder#step-1-create-a-new-automation). The `activities` property is a list of all automation activities performed by [Wix Automations](https://dev.wix.com/docs/rest/business-management/automations/introduction.md) regarding the abandoned checkout. Wix Automations updates the `activities` field for each activity in the automation flow. For example, if a Wix user set up an automation to send a notification to a site visitor an hour after their abandoned checkout is created, Wix automations does the following:
  + Updates the `activities` field to `"SCHEDULED"` when the abandoned checkout is created.
  + Updates the `activities` field to `"NOTIFICATION_SENT"` after an hour, when the notification is sent to the site visitor.


  Other `actvities` include:
    + `"EMAIL_SENT"` 
    + `"EMAIL_NOT_SENT"`
    + `"TASK_CREATED"` 

@sdk_package_setup