> Portal Navigation:
> 
> - Append `.md` to any URL under `https://dev.wix.com/docs/` to get its markdown version.
> - Pages are either content pages (article or reference text) or menu pages (a list of links to child pages).
> - To get a menu page, truncate any URL to a parent path and append `.md` (e.g. `https://dev.wix.com/docs/sdk.md`, `https://dev.wix.com/docs/sdk/core-modules.md`).
> - Top-level index of all portals: https://dev.wix.com/docs/llms.txt
> - Full concatenated docs: https://dev.wix.com/docs/llms-full.txt

## Resource: Sample Flow

## Article: Sample Flow

## Article Link: https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/sample-flow.md

## Article Content:

# Event Management: Sample Use Cases & Flows

This article presents possible use cases and corresponding sample flows that you can support. It provides a useful starting point as you plan your implementation.

## Set up a paid conference with multiple ticket definitions

This use case demonstrates how to create a professional multi-day conference with various ticket definitions, detailed agenda, and event policies. This represents a complete ticketed event setup from start to finish.

You're organizing a 2-day tech conference called "DevCon 2025" at a convention center. You need to sell different ticket types (Early Bird, General Admission, VIP), collect attendee information including dietary preferences, display a detailed schedule of sessions, and set cancellation policies.

To set up this conference, follow these steps:

### Step 1 | Create the event

1. Call [Create Event](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/events-v3/create-event.md) to create the basic event structure:

   ```json
   {
     "event": {
       "title": "DevCon 2025 - Developer Conference",
       "description": "Join us for two days of cutting-edge talks, workshops, and networking with industry leaders.",
       "location": {
         "type": "ADDRESS",
         "address": {
           "formatted": "Metro Convention Center, 1234 Tech Plaza, San Francisco, CA 94103",
           "city": "San Francisco",
           "subdivision": "CA",
           "country": "US"
         }
       },
       "scheduling": {
         "config": {
           "startDate": "2025-06-15T09:00:00.000Z",
           "endDate": "2025-06-16T18:00:00.000Z",
           "timeZoneId": "America/Los_Angeles"
         }
       },
       "registration": {
         "initialType": "TICKETING",
         "status": "OPEN_TICKETS"
       },
       "status": "SCHEDULED"
     }
   }
   ```

2. Save the returned `eventId` for later use.

### Step 2 | Set up ticket definitions

1. Call [Create Ticket Definition](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/ticket-definitions-v3/introduction.md) 3 times to create different ticket definitions:

   **Early Bird ticket:**
   ```json
   {
     "ticketDefinition": {
       "eventId": "{eventId}",
       "name": "Early Bird",
       "description": "Limited time offer - save 40%!",
       "pricing": {
         "pricingOptions": {
           "options": [
             {
               "name": "Early Bird Price",
               "price": {
                 "value": "299.00",
                 "currency": "USD"
               }
             }
           ]
         }
       },
       "limitPerCheckout": 5,
       "orderIndex": 0,
       "salePeriod": {
         "startDate": "2025-03-01T00:00:00.000Z",
         "endDate": "2025-04-30T23:59:59.000Z"
       },
       "policy": {
         "limit": 100
       }
     }
   }
   ```

   **General Admission ticket:**
   ```json
   {
     "ticketDefinition": {
       "eventId": "{eventId}",
       "name": "General Admission",
       "pricing": {
         "fixedPrice": {
           "price": {
             "value": "499.00",
             "currency": "USD"
           }
         }
       },
       "limitPerCheckout": 5,
       "orderIndex": 1,
       "salePeriod": {
         "startDate": "2025-03-01T00:00:00.000Z",
         "endDate": "2025-06-14T23:59:59.000Z"
       },
       "policy": {
         "limit": 500
       }
     }
   }
   ```

   **VIP ticket with price options:**
   ```json
   {
     "ticketDefinition": {
       "eventId": "{eventId}",
       "name": "VIP All-Access Pass",
       "description": "Includes exclusive workshops, VIP lounge access, and speaker meet & greet",
       "pricing": {
         "pricingOptions": {
           "options": [
             {
               "name": "Individual",
               "price": {
                 "value": "999.00",
                 "currency": "USD"
               }
             },
             {
               "name": "Team (3+ people)",
               "price": {
                 "value": "899.00",
                 "currency": "USD"
               }
             }
           ]
         }
       },
       "limitPerCheckout": 10,
       "orderIndex": 2,
       "salePeriod": {
         "startDate": "2025-03-01T00:00:00.000Z",
         "endDate": "2025-06-14T23:59:59.000Z"
       },
       "policy": {
         "limit": 50
       }
     }
   }
   ```

### Part 4: Create the event schedule

1. Call [Add Schedule Item](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/schedule-items/add-schedule-item.md) multiple times to build the conference agenda:

   **Day 1 - Opening keynote:**
   ```json
   {
     "scheduleItem": {
       "eventId": "{eventId}",
       "item": {
            "name": "Opening Keynote: The Future of AI",
            "description": "Join our CEO as she explores emerging trends in artificial intelligence",
            "timeSlot": {
                "start": "2025-06-15T09:00:00.000Z",
                "end": "2025-06-15T10:00:00.000Z"
            },
            "stageName": "Main Stage",
            "tags": ["Keynote", "AI", "Machine Learning"]
       }
     }
   }
   ```

   **Day 1 - Breakout sessions:**
   ```json
   {
     "scheduleItem": {
       "eventId": "{eventId}",
       "item": {
            "name": "Workshop: Building Scalable Microservices",
            "description": "Hands-on workshop covering architecture patterns and best practices",
            "timeSlot": {
                "start": "2025-06-15T11:00:00.000Z",
                "end": "2025-06-15T12:30:00.000Z"
            },
            "stageName": "Workshop Room A",
            "tags": ["Workshop", "Architecture", "Backend"]
       }
     }
   }
   ```

   Continue adding schedule items for lunch breaks, afternoon sessions, networking events, etc.

2. Call [Publish Draft](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/schedule-items/publish-draft.md) to make the schedule visible to attendees.

### Step 5 | Set up event policies

1. Call [Create Policy](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/policies-v2/create-policy.md) to add a cancellation policy:

   ```json
   {
     "policy": {
       "eventId": "{eventId}",
       "name": "Cancellation & Refund Policy",
       "body": "Full refund available up to 30 days before the event. Partial refund (50%) available 15-29 days before the event. No refunds within 14 days of the event. All refunds subject to processing fees."
     }
   }
   ```

2. Create additional policies for code of conduct and ticket transfer:

   ```json
   {
     "policy": {
       "eventId": "{eventId}",
       "name": "Code of Conduct",
       "body": "All attendees must adhere to our code of conduct. Harassment of any kind will not be tolerated. We are committed to providing a safe and inclusive environment for all participants."
     }
   }
   ```

   ```json
   {
     "policy": {
       "eventId": "{eventId}",
       "name": "Ticket Transfer Policy",
       "body": "Tickets may be transferred to another person up to 7 days before the event by contacting our support team. A $25 processing fee applies to all transfers."
     }
   }
   ```

### Step 6 | Organize with categories

1. Call [Create Category](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/categories/create-category.md) to create relevant categories:

    ```json
    {
      "category": {
        "name": "Technology Conferences",
        "states": ["MANUAL"]
      }
    }
    ```

2. Call [Assign Events](https://dev.wix.com/docs/api-reference/business-solutions/events/event-management/categories/assign-events.md) to assign your event to a category.