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## Resource: Introduction

## Article: Introduction

## Article Link: https://dev.wix.com/docs/api-reference/crm/forms/chat-settings/introduction.md

## Article Content:

# About the Chat Settings API

The Chat Settings API allows you to configure AI chat interactions for forms. This service works alongside the [Interactive Form Sessions API](https://dev.wix.com/docs/api-reference/crm/forms/interactive-form-sessions/introduction.md) to provide customizable AI chat experiences that help visitors fill out forms.

With the Chat Settings API, you can:

- Enable or disable AI chat functionality for forms.
- Set custom greeting messages that appear when visitors open the chat.
- Configure AI-generated or manual summary messages that explain the form's purpose.

Chat settings apply to the form with a matching ID. Each form can have exactly 1 set of chat settings. When you create a chat settings entity, you're defining how the AI of behaves in a specific form's interactive form sessions.

## Before you begin

It's important to note the following points before starting to code:

- The Wix user must install the Wix Forms app.
- For your chat settings entities to have any effect, the Wix user must have a forms with IDs matching your chat settings entity IDs.

@sdk_package_setup