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## Resource: Sample Use Cases and Flows

## Article: Sample Use Cases and Flows

## Article Link: https://dev.wix.com/docs/api-reference/crm/loyalty-program/loyalty-program-management/tiers/sample-use-cases-and-flows.md

## Article Content:

# Tiers: Sample Use Cases and Flows

This article shares a possible use case you could support. This can be a helpful jumping off point as you plan your implementation.

## Create tier-specific shopping experiences

Design personalized shopping experiences where product recommendations, pricing, and available rewards change based on the customer's tier status.

1. Call [Query Loyalty Accounts](https://dev.wix.com/docs/api-reference/crm/loyalty-program/accounts/accounts/query-loyalty-accounts.md) by `memberId` to retrieve the customer's current tier information when they visit a site. Save the `tier.id` field.
1. Call [Get Tier](https://dev.wix.com/docs/api-reference/crm/loyalty-program/loyalty-program-management/tiers/get-tier.md) to get complete tier information for displaying progression paths.
1. Call [Query Rewards](https://dev.wix.com/docs/api-reference/crm/loyalty-program/rewards/rewards/query-rewards.md) and filter results based on the customer's tier (`configsByTier.tierId` field) to show only accessible rewards.
1. Display tier-specific benefits:
   - Show current tier status and progress toward next tier.
   - Highlight tier-exclusive products or early access items.
   - Display personalized point earning rates for the customer's tier.
1. When customers view their account, call [Get Current Member Account](https://dev.wix.com/docs/api-reference/crm/loyalty-program/accounts/accounts/get-current-member-account.md) to show overall program engagement statistics.