Apps can be delisted from the App Market for a number of reasons:
- Temporary delisting: This can happen if a bug is discovered, and then it’s republished once the bug is resolved.
- Permanent delisting: This can be initiated either by the developer or by the App Market team, if either wants to permanently take down the app from the App Market.
Contact us if you want us to remove your app from the App Market.
As stated in the Partner Agreement, you need to support your app and users for a grace period of 90 days from the moment we acknowledge your request. Here’s what to expect:
- You’ll support the app and answer questions from users for up to 90 days (less if the app is permanently removed before this period is over).
- We’ll remove the app from the App Market so new users can’t add it.
- We’ll let your users know that the app will no longer be available, and give them an alternative solution.
The App Market team might initiate a permanent delisting of an app for reasons including, but not limited to:
- Technical issues that do not get resolved in a timely manner.
- Inadequate or untimely support for users.
- Breaches of our guidelines, or Partner Agreement.
As above, you need to support your app for up to 90 days.