> Portal Navigation:
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## Resource: Introduction

## Article: Introduction

## Article Link: https://dev.wix.com/docs/sdk/frontend-modules/crm/introduction.md

## Article Content:

# About the CRM APIs

CRM provides functionality for creating and managing contacts.

CRM contains the following APIs:

- [Contacts](https://dev.wix.com/docs/sdk/frontend-modules/crm/contacts/introduction.md): This API allows you to manage the contact details for contacts on a site.
- [Triggered Emails](https://dev.wix.com/docs/sdk/frontend-modules/crm/triggered-emails/introduction.md): This API allows you to send customized email messages to contacts or members automatically, based on specific actions or events on your site.

## Terminology

- **Triggered Email**: A customizable email template that is sent automatically in response to specific actions or events on Wix site.
- **Contact**: A site visitor who has interacted with Wix site and whose information is stored in the CRM.