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# Method name: onOrderUpdated(event: OrderUpdatedEvent)

# Method package: wixEventsBackend

# Method menu location: wixEventsBackend --> Events --> onOrderUpdated

# Method Link: https://dev.wix.com/docs/velo/apis/wix-events-backend/events/on-order-updated.md

# Method Description:

A backend event that fires when a ticket order is updated.

The `onOrderUpdated()` event handler runs when a ticket order is updated.
 The received `OrderUpdatedEvent`
 object contains information about the updated ticket order.

> **Note:** Backend events are **not** fired when previewing your site.



# Method Code Examples:

*** Note: do not assume any prop names or enum values other than the ones in the example.

## A backend event that occurs when a ticket order is updated

```javascript
// Place this code in the events.js file
// of your site's Backend section. 
// Add the file if it doesn't exist.

export function wixEvents_onOrderUpdated(event) {
    let eventId = event.eventId;
    let orderNumber = event.orderNumber;
    let status = event.status;

    let buyerFirstName = event.firstName;
    let buyerLastName = event.lastName;
    let buyerEmail = event.email;

    let invoice = event.invoice;
    let grandTotal = invoice.grandTotal;

    let tickets = event.tickets;
    let firstTicket = tickets[0];
    let secondTicket = tickets[1];
}


/*  Full event object:
 *  {
 *    "timestamp": "2020-04-28T12:24:29.768Z",
 *    "eventId": "566e7be9-1410-4095-ae7a-349a4ac95c6b",
 *    "orderNumber": "FMXC-BZG3-OT",
 *    "contactId": "eea3ac0f-f9e6-4ed3-a135-99743c8e90b8",
 *    "memberId": "b272b0bb-d013-415a-8461-e8a175fe8dc6",
 *    "created": "2020-04-28T12:23:51.523Z",
 *    "firstName": "John",
 *    "lastName": "Doe",
 *    "email": "john.doe@somedomain.com",
 *    "confirmed": true,
 *    "status": "PAID",
 *    "method": "payPal",
 *    "archived": false,
 *    "checkoutForm": {
 *      "inputValues": [
 *        {
 *          "inputName": "firstName",
 *          "value": "John",
 *          "values": []
 *        },
 *        {
 *          "inputName": "lastName",
 *          "value": "Doe",
 *          "values": []
 *        },
 *        {
 *          "inputName": "email",
 *          "value": "john.doe@somedomain.com",
 *          "values": []
 *        }
 *      ]
 *    },
 *    "tickets": [
 *      {
 *        "ticketNumber": "FMXC-BZG3-OT021",
 *        "ticketDefinitionId": "d72874cb-012a-4ad2-afbb-57fe8cf1e308",
 *        "checkIn": {
 *          "created": "2020-04-28T12:24:20.92Z"
 *        },
 *        "price": {
 *          "amount": "123.00",
 *          "currency": "USD"
 *        },
 *        "archived": false,
 *        "firstName": "John",
 *        "lastName": "Doe",
 *        "email": "john.doe@somedomain.com",
 *        "contactId": "eea3ac0f-f9e6-4ed3-a135-99743c8e90b8",
 *        "memberId": "b272b0bb-d013-415a-8461-e8a175fe8dc6",
 *        "confirmed": true,
 *        "form": {
 *          "inputValues": [
 *            {
 *              "inputName": "custom",
 *              "value": "Another comment",
 *              "values": []
 *            },
 *            {
 *              "inputName": "email",
 *              "value": "john.doe@somedomain.com",
 *              "values": []
 *            },
 *            {
 *              "inputName": "lastName",
 *              "value": "Doe",
 *              "values": []
 *            },
 *            {
 *              "inputName": "firstName",
 *              "value": "John",
 *              "values": []
 *            },
 *            {
 *              "inputName": "date",
 *              "value": "2020-04-28",
 *              "values": []
 *            },
 *            {
 *              "inputName": "comment",
 *              "value": "Comment",
 *              "values": []
 *            },
 *            {
 *              "inputName": "address",
 *              "value": "",
 *              "values": [
 *                "Wix Playground, 100 Gansevoort St",
 *                "New York City",
 *                "New York",
 *                "USA",
 *                "NY 10014"
 *              ]
 *            },
 *            {
 *              "inputName": "phone",
 *              "value": "(555) 555-1234",
 *              "values": []
 *            }
 *          ]
 *        }
 *      },
 *      {
 *        "ticketNumber": "FMXC-BZG3-OT041",
 *        "ticketDefinitionId": "9c3dc432-f1a6-408f-82d8-4f64c7ff581b",
 *        "price": {
 *          "amount": "0.00",
 *          "currency": "USD"
 *        },
 *        "archived": false,
 *        "firstName": "Jane",
 *        "lastName": "Doe",
 *        "email": "jane.doe@somedomain.com",
 *        "contactId": "e11af3d4-c205-4d3a-b687-58d4dda78a6c",
 *        "memberId": "62bc4004-548c-46ad-a699-55ef307273e3",
 *        "confirmed": true,
 *        "form": {
 *          "inputValues": [
 *            {
 *              "inputName": "custom",
 *              "value": "Another comment",
 *              "values": []
 *            },
 *            {
 *              "inputName": "email",
 *              "value": "jane.doe@somedomain.com",
 *              "values": []
 *            },
 *            {
 *              "inputName": "lastName",
 *              "value": "Doe",
 *              "values": []
 *            },
 *            {
 *              "inputName": "firstName",
 *              "value": "Jane",
 *              "values": []
 *            },
 *            {
 *              "inputName": "date",
 *              "value": "2020-04-28",
 *              "values": []
 *            },
 *            {
 *              "inputName": "comment",
 *              "value": "Comment",
 *              "values": []
 *            },
 *            {
 *              "inputName": "address",
 *              "value": "",
 *              "values": [
 *                "Wix Playground, 100 Gansevoort St",
 *                "New York City",
 *                "New York",
 *                "USA",
 *                "NY 10014"
 *              ]
 *            },
 *            {
 *              "inputName": "phone",
 *              "value": "(555) 555-1234",
 *              "values": []
 *            }
 *          ]
 *        }
 *      }
 *    ]
 *  }
 */
```

## Send a triggered email to a customer when an order has expired

```javascript
/*****************************************
 * Backend code - my-backend-file.web.js *
 *****************************************/

import { triggeredEmails } from 'wix-crm-backend';
import { webMethod, Permissions } from 'wix-web-module';

export const sendEmailToContact = webMethod(
  Permissions.Anyone, 
  async (contactId) => { // Pass the contact ID from the onOrderUpdated event in the event.js code
    const triggeredEmailTemplate = 'myEmail'; // Use your email template name from Triggered Emails
    try {
      await triggeredEmails.emailContact(triggeredEmailTemplate, contactId);
      console.log('Email sent to contact');
    } catch (error) {
      console.error(error);
      // Handle the error
    }
  });


/*****************************************
 * Backend code - events.js              *
 *****************************************/

import { sendEmailToContact } from 'backend/my-backend-file.web.js'

export function wixEvents_onOrderUpdated(event) { // Set the event that fires when an order is updated
    if (event.status === 'CANCELED') { // Send an email only if the order is canceled
      const contactId = event.contactId; // Save the site visitor contact ID from the event payload
      sendEmailToContact(contactId) // Send an email notification when an order is canceled
    }
}
```

---