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# Method name: onMessageSentToBusiness(event: MessageSentToBusinessEvent)

# Method package: wixInboxV2

# Method menu location: wixInboxV2 --> onMessageSentToBusiness

# Method Link: https://dev.wix.com/docs/velo/events-service-plugins/inbox/events/on-message-sent-to-business.md

# Method Description:

An event that triggers when a contact, member, or site visitor sends a message to a business.

The `onMessageSentToBusiness()` event handler runs when a message is sent from a site's contact, member, or visitor to a business. The received `MessageSentToBusinessEvent` object contains information about the message that was sent.

>**Note:** Backend events don't work when previewing your site.



# Method Code Examples:

*** Note: do not assume any prop names or enum values other than the ones in the example.

## An event when the site user messages the business site  

```javascript
// Place this code in the events.js file
// of your site's Backend section.
// Add the file if it doesn't exist.

export function wixCrmInbox_onMessageSentToBusiness(event) {
  const eventId = event.metadata.id;
  const messageId = event.data.message._id;
  const conversationId = event.data.conversationId;
}

/* Full event object:
 * {
 *   "data": {
 *     "conversationId": "6fd2b962-dd8f-382f-8d27-ae63f188c939",
 *     "message": {
 *       "_createdDate": "2023-11-15T10:19:44.064Z",
 *       "_id": "1700043584064712",
 *       "appId": "14517e1a-3ff0-af98-408e-2bd6953c36a2",
 *       "badges": [],
 *       "content": {
 *         "previewText": "You are very welcome.",
 *         "basic": {
 *           "items": [
 *             {
 *               "text": "You are very welcome."
 *             }
 *           ]
 *         },
 *         "contentType": "BASIC"
 *       },
 *       "direction": "PARTICIPANT_TO_BUSINESS",
 *       "sender": {
 *         "contactId": "9e668c08-8bdb-4240-babb-8176935f6f78"
 *       },
 *       "sequence": "1700043584064712",
 *       "sourceChannel": "UNKNOWN_CHANNEL_TYPE",
 *       "targetChannels": [],
 *       "visibility": "BUSINESS_AND_PARTICIPANT"
 *     }
 *   },
 *   "metadata": {
 *     "entityId": "1700043584064712",
 *     "eventTime": "2023-11-15T10:19:45.472455Z",
 *     "id": "45289008-1d03-4697-9cc2-a0c0f12cf823",
 *     "triggeredByAnonymizeRequest": false
 *   }
 * }
 */
```

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