Webhook Resend Policy

A webhook can fail due to a timeout error (1250 ms) or if a 200 status code isn't received. In case of failure, up to 12 additional attempts are made to send the webhook based on the following retry schedule:

AttemptTime
11 minute after failure
210 minutes after previous failure
31 hour after previous failure
42 hours after previous failure
52 hours after previous failure
62 hours after previous failure
74 hours after previous failure
84 hours after previous failure
94 hours after previous failure
108 hours after previous failure
118 hours after previous failure
1212 hours after previous failure

Note: Resending webhooks doesn't affect future webhooks sent to the same endpoint. Therefore, it's possible to receive webhooks out of order if a resent webhook arrives after a webhook that was successfully delivered on the first attempt.

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