Member About: Sample Use Cases and Flows

This article presents possible use cases and corresponding sample flows that you can support. This can be a helpful jumping-off point as you plan your implementation.

Moderate Content for About Sections

To maintain a safe and respectful online community, platforms often need to moderate the content members write in their "About" sections. This ensures compliance with community guidelines, legal standards, or platform-specific rules (for example, no offensive language, hate speech, or personal contact details). For example, a member filled in the "About" section using curse words. Your app could detect and flag such inappropriate or prohibited content and notify the site owner.

To moderate content of the "About" sections:

1. Call Query Member Abouts to retrieve the content of all site members.

2. Integrate the retrieved content with an AI-powered content moderation service (for example, AWS Comprehend, Google Cloud Content Safety API, or OpenAI).

   Scan for:

   • Prohibited language: Offensive, discriminatory, or violent speech. For example, the moderation flag could be "Contains offensive language."
   • Malicious content: Links to harmful websites or phishing attempts. For example, the moderation flag could be "Includes an external URL."

3. If inappropriate content is detected:

   • Flag the member's "About" section for review.
   • Notify the member with a reason for the flagging and a link to the community guidelines.

4. Call Update Member About to temporarily replace the content with a placeholder message (for example, "This section is under review for potential violations of our guidelines").

5. Provide flagged content to human moderators for review. Moderators could:

   • Approve the content if it’s acceptable.
   • Edit or delete inappropriate content using the Update Member About or Delete Member About methods.