Event Management: Sample Use Cases & Flows

This article presents possible use cases and corresponding sample flows that you can support. It provides a useful starting point as you plan your implementation.

Set up a paid conference with multiple ticket definitions

This use case demonstrates how to create a professional multi-day conference with various ticket definitions, detailed agenda, and event policies. This represents a complete ticketed event setup from start to finish.

You're organizing a 2-day tech conference called "DevCon 2025" at a convention center. You need to sell different ticket types (Early Bird, General Admission, VIP), collect attendee information including dietary preferences, display a detailed schedule of sessions, and set cancellation policies.

To set up this conference, follow these steps:

Step 1 | Create the event

1. Call Create Event to create the basic event structure:

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2. Save the returned eventId for later use.

Step 2 | Set up ticket definitions

1. Call Create Ticket Definition 3 times to create different ticket definitions:

   Early Bird ticket:

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   General Admission ticket:

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   VIP ticket with price options:

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Part 4: Create the event schedule

1. Call Add Schedule Item multiple times to build the conference agenda:

   Day 1 - Opening keynote:

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   Day 1 - Breakout sessions:

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   Continue adding schedule items for lunch breaks, afternoon sessions, networking events, etc.

2. Call Publish Draft to make the schedule visible to attendees.

Step 5 | Set up event policies

1. Call Create Policy to add a cancellation policy:

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2. Create additional policies for code of conduct and ticket transfer:

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Step 6 | Organize with categories

1. Call Create Category to create relevant categories:

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2. Call Assign Events to assign your event to a category.