Conversations: Sample Use Cases and Flows

This article shares a possible use case your app or site could support, as well as a sample flow. This can be a helpful jumping-off point.

Reduce the AI assistant's active hours if the quota has nearly been reached

To reduce the AI assistant's active hours if the quota has nearly been reached:

1. Call Get Conversation Usage.
2. In the response, if the value of current is greater than 80% of quota, call Set Widget Settings to reduce the AI assistant's active hours.