Extended Bookings: Sample Flows

This article shares basic flows you could support. You're certainly not limited to these use cases, but they can be a helpful jumping-off point for your planning. Your code could add identify customers who have recently canceled their booking and reach out to them.

Reach out to customers who have recently canceled

Your code could add identify customers who have canceled a booking that was scheduled to take place during a specific month and reach out to them.

To identify recently canceled bookings:

1. Call Query Extended Bookings (SDK | REST). Use this query filter:

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   Make sure to include at least one filter performance-optimized filter (SDK | REST).

2. For every retrieved booking, save contactDetails.email.

3. Reach out to the relevant customers.