cancelOrder( )


Developer Preview

This API is subject to change. Bug fixes and new features will be released based on developer feedback throughout the preview period.

Cancels an existing order.

The cancelOrder() function returns a Promise that resolves when the order is successfully canceled.

For orders with recurring payments, a cancellation can be set to occur either IMMEDIATELY or at the NEXT_PAYMENT_DATE. For orders with one-time payments, a cancellation occurs IMMEDIATELY.

Canceling an order changes the order status to CANCELED.

Canceling during the free trial period.

When a site owner cancels an ordered plan during the free trial period, they choose to apply the cancellation IMMEDIATELY or at the NEXT_PAYMENT_DATE.

Canceling IMMEDIATELY will end the subscription for the buyer immediately, even during the free trial period and the buyer won't be billed.

Canceling at the NEXT_PAYMENT_DATE allows the buyer to continue using the benefits of the subscription until the end of the free trial period. Then, the subscription ends and the buyer is not billed.

Admin Method

This function requires elevated permissions and runs only on the backend and on dashboard pages.

Permission Scopes

For app development, you must have one of the following permission scopes:
Manage Orders
Learn more about permission scopes.
Method Declaration
Copy
Method Parameters
_idstringRequired

Order ID.


effectiveAtCancellationEffectiveAtRequired
3 enum supported values:
IMMEDIATELYNEXT_PAYMENT_DATEUNDEFINED

When the order is canceled.

One time orders can only be canceled immediately. Supported values:

  • "IMMEDIATELY": The order is canceled immediately.
  • "NEXT_PAYMENT_DATE": The order is canceled at the next payment date.
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