The App Installations page lists every installation of your app. Use it to connect app instance IDs to Wix users, find contact information for support, and track how sites use your app.
Each row on this page represents a single app instance: 1 installation of your app on 1 Wix site.
To access the page, select your app from the Custom Apps page in your Wix Studio workspace. In the side panel, click Manage > App Installations.
Use the App Installations page to:
Tip: Looking for more data on your app's performance? See app stats.
For each installation, you can see:
| Column | Description |
|---|---|
| Site URL | The Wix site where your app is installed. |
| Instance ID | The unique identifier for this installation. |
| The user's email address. See Email availability for details. | |
| Business name | The name of the business associated with the installation. |
| Location | The site's business location. |
| App plan | The pricing plan selected for this installation when your app uses the Wix pricing page. |
| Billing cycle | The billing cycle for the installation. |
| Version | The app version and installation status. Possible values are Installed, Uninstalled, Canceled, Upgraded, and Auto renew off. |
| Install date | The date when your app was first installed on this site. |
| Rating | The rating for this installation, if submitted. |
The default view doesn't show all available columns. Click the Customize icon to choose which columns to display and reorder them. You can also filter the information shown using Filter, or search for a specific installation using the search bar.
Note: Private apps have limited installation data. Data for ratings, plan name, and billing cycle isn't available for private apps.
You can view the email address for each installation to provide support or follow up with your app's users.
Business email is available for all installations where the user has provided one.
Personal email requires the READ SITE OWNER EMAIL or Read site, business, and email details permissions. Wix automatically grants these to new apps. If your app doesn't have them, you can add the permissions manually, then release a major version. Users who installed your app before the update must approve the new permissions for their email address to appear.
Handle installation data responsibly. Use it only for legitimate purposes like supporting your users and improving your app. Comply with GDPR and other applicable privacy regulations.
For more information, see Wix security and privacy best practices.