The FAQ V2 APIs allow you to programmatically manage FAQ content on Wix sites. You can manage frequently asked questions, their categorization, and their labels for use with chat bots and other apps. These features let you integrate FAQ management into external apps, and manage content across multiple sites.
FAQ APIs include:
- Categories: Create and manage categories to organize FAQ questions by topic.
- Question Entries: Create and manage individual FAQ questions and answers.
It's important to note the following points before starting to code:
- The Wix user must install the FAQ app on their site.
- Question entries must belong to categories, and deleting a category also deletes its question entries.
- Question entries: Individual FAQ content items, containing a question and its answer. The questions and answers appear on Wix FAQ widgets on a site.
- Categories: Themed groupings that organize question entries. For example, Shipping or Returns. Categories appear as sections in Wix FAQ widgets on a site, allowing visitors to browse questions by topic.
- Labels: Additional groupings of FAQ question entries. Labels aren't visible to site visitors, but are useful in specific contexts, such as chat bots.