About the Policies V2 API

The Policies API allows you to manage policies for an event. Policies define terms & conditions for events, such as terms for canceling attendance or transferring a ticket to another person. For example: "Participants are entitled to a 100% refund if canceling attendance 1 week prior to the event. After this date, participants will be refunded 50% of the ticket price."

A policy agreement checkbox is added to the RSVP or checkout form. The policy text can be read in a pop-up window when a visitor clicks on the policy name. By default, there are no policies when an event is initially created.

With the Policies API, you can:

Before you begin

It’s important to note the following points before starting to code:

  • A site must have Wix Events & Tickets installed from the App Market.
  • An event can have up to 3 policies.

Use cases

Terminology

  • Policy: Text that defines the terms & conditions.
  • Event dashboard: Dashboard where a Wix user can manage their site events, settings, and features.
  • Checkout form: The final step in the ticket purchasing process where a customer fills in personal info, reads policies, and pays.
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