About the Policies V2 API

The Policies API allows you to manage policies for an event. Policies define terms & conditions for events, such as terms for canceling attendance or transferring a ticket to another person. For example: "Participants are entitled to a 100% refund if canceling attendance 1 week prior to the event. After this date, participants will be refunded 50% of the ticket price."

A policy agreement checkbox is added to the RSVP or checkout form. The policy text can be read in a pop-up window when a visitor clicks on the policy name. By default, there are no policies when an event is initially created.

With the Policies API, you can:

• Create, update, and delete policies.
• Get or query an event's policies.
• Reorder how policies are displayed for an event.

Before you begin

It’s important to note the following points before starting to code:

• A site must have Wix Events & Tickets installed from the App Market.
• An event can have up to 3 policies.

Use cases

• Sync event policies with external ticketing system

Terminology

• Policy: Text that defines the terms & conditions.
• Event dashboard: Dashboard where a Wix user can manage their site events, settings, and features.
• Checkout form: The final step in the ticket purchasing process where a customer fills in personal info, reads policies, and pays.