About Policies v2

With Policies APIs, you can manage the policies for a particular event. For example, you can create, update, and delete policies. You can also reorder policies in the Event Dashboard and checkout form.

Policies define terms & conditions for the events, such as terms for canceling attendance, transferring a ticket to another person, and so on. For example: "Participants are entitled to a 100% refund if canceling attendance 1 week prior to the event. After this date, participants will be refunded 50% of the ticket price."

A policy agreement checkbox will be added to the RSVP or checkout form. The policy text can be read in a pop-up window if you click the policy name. By default, there are no policies when you first create an event.

Before you begin

It’s important to note the following points before starting to code:

  • Install the Wix Events & Tickets app from Wix App Market.
  • You can create up to 3 policies per event.

Use cases


  • Policy: text that defines terms & conditions, as relevant.
  • Event Dashboard: control center, which allows you to manage their site events settings and features.
  • Checkout form: the final step in the ticket purchasing process where the customer fills in personal info, reads policies, and pays.
Was this helpful?