About Wix Restaurants Orders

With Wix Restaurants Orders, site owners can retrieve orders and update their statuses. They can also receive a notification when a new order has been placed.

The Orders API allows your app to:

• Retrieve orders
• Mark orders as accepted, fulfilled, and canceled
• Listen to domain events

Terminology

• Catalog: All menus.
• Line Item: Any dish or dish option defined in the catalog.
• Dish Option: Any extra that you can add to a dish, any size of the dish, or any deselection that you can remove from the dish.
• Discount: A price reduction for an item or the order. The discount can be an amount, a percentage or free delivery. Discounts may depend on entering a coupon code.
• Order Statuses:

  • Pending: The order has been placed by the customer, but the payment or validation checks have not cleared yet.

    Note: Site owners can't see pending orders in their dashboard.

  • New: The order has passed validation checks and the payment has cleared, but the site owners have not accepted or canceled the order yet.

  • Accepted: The site owners have agreed to fulfill the order.

    Note: Site owners can set up an automation in the dashboard to immediately accept every new order.

  • Canceled: The site owners have decided not to fulfill the order or to mark an already fulfilled order as problematic.

  • Fulfilled: The order has been successfully distributed.

Limitations

• Discounts: Percentage discounts can only be applied to an item but not the entire order.
• Currently the Restaurants Orders API doesn’t include create functionality. You can update order statuses and listen to domain events.