With the Reviews API you can manage reviews for a site's services, content, or products. The review entity contains the content of the review, a rating score, and information about the author. Learn more about Wix Reviews.
The Wix Reviews API allows you to:
- Import reviews from other sites and export reviews to other sites.
- Retrieve and display positive review data.
- Retrieve data on negative reviews, allowing you to respond effectively.
- Use the Media API to retrieve related review media.
If moderation is turned on, reviews are checked for content that requires moderation. If moderation is required, reviews remain as pending until a Wix user rejects or approves them in the site's dashboard.
A Wix user can configure moderation settings in the site's dashboard. Learn more about managing reviews.
It's important to note the following points before starting to code:
- Every review needs a contact. To check whether a contact exists, you can call the Contacts API with the author's email address.
- A review author is limited to 1 review per entity. Duplicate reviews receive an error response.
- Entity: The entity to review. For example, a Wix Stores product.
- Namespace: The Wix service that the Reviews API is integrated with. Currently only Wix Stores is supported.
- Rating: The rating score for the review item. An author can give a rating score between 1 and 5. The rating displays with the site review.
- Helpfulness: Helpfulness is the overall helpfulness score calculated by subtracting
foundUnhelpful from foundHelpful in a review. Site visitors can indicate whether a review was helpful or not.
- Reply: A direct reply to a review. The reply displays with the review.