Decline Booking

Updates the booking status to DECLINED and updates the relevant session's participants.approvalStatus to DECLINED without checking whether the relevant slot or schedule is still available.

eCommerce checkout restriction

Call this method only when using a custom checkout page. Don't call it when using a Wix eCommerce checkout (SDK | REST). In such cases, Wix automatically updates the booking status based on the paymentStatus of the corresponding Wix eCommerce order (SDK | REST).

When to call Confirm Or Decline Booking instead

The method doesn't check whether a slot or schedule is still available. For these checks you can call Confirm or Decline Booking (SDK | REST).

Original status validation

You can only decline bookings with a status of PENDING, CREATED, or WAITING_LIST.

Payment status

Also updates the booking's paymentStatus, if you specify a new payment status.

Notify customers

You can specify a participantNotification.message for the customer. To send the message, you must also specify participantNotification.notifyParticipants as true.