About the Booking Policies API

Booking policies are a set of rules that define how customers can book a service, including:

• How early or late customers can book sessions.
• How late customers can cancel or reschedule sessions.
• How many participants customers can add to a single booking.

With the Wix Bookings Policies API, you can:

• Create a policy.
• Query policies.
• Change the default policy.

See Setting Up Your Booking Policies for more details.

Before you begin

It’s important to note the following points before starting to code:

• Every site with Wix Bookings comes with a default booking policy that you can update but can't delete.
• Be aware that daylight saving time can affect booking policies. For example, if the time shifts an hour forward during a cancellation window, customers have 1 hour less to cancel their booking.

Use cases

• Assign a policy to a service.
• Change the default policy.

Terminology

• Booking policy: A set of rules that determine how customers can book a service, including timeframes for booking, canceling, or rescheduling.
• Default policy: The booking policy that automatically applies to all services on the site. While you can't delete the default policy, you can update it or designate another policy as the default.

For a comprehensive glossary of Wix Bookings terms, see Terminology.