Conversations Merged


Developer Preview

This API is subject to change. Bug fixes and new features will be released based on developer feedback throughout the preview period.

Triggered when the conversation is merged, for example when contacts are merged or when a visitor becomes a contact.

If messages exist in both conversations when they merge, the messages are preserved in chronological order.

Permissions
Manage Inbox Messages
Read Inbox Messages
Learn more about app permissions.
Event BodyEvent Body Event data is received as a JSON Web Token (JWT). It may be delayed. Be sure to verify the data was sent by Wix.
Event Data
idstring

Unique event ID. Allows clients to ignore duplicate webhooks.


entityFqdnstring

Fully qualified domain name of the entity associated with the event. Expected wix.crm.inbox.v2.conversation.


slugstring

Event name. Expected conversations_merged.


entityIdstring

ID of the entity associated with the event.


eventTimestringformat date-time

Event timestamp.


triggeredByAnonymizeRequestboolean

Whether the event was triggered as a result of a privacy regulation application (for example, GDPR).


originatedFromstring

If present, indicates the action that triggered the event.


actionEventActionEvent

Event information.


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