About the Chat Settings API

The Chat Settings API allows you to configure AI chat interactions for forms. This service works alongside the Interactive Form Sessions API to provide customizable AI chat experiences that help visitors fill out forms.

With the Chat Settings API, you can:

• Enable or disable AI chat functionality for forms.
• Set custom greeting messages that appear when visitors open the chat.
• Configure AI-generated or manual summary messages that explain the form's purpose.

Chat settings apply to the form with a matching ID. Each form can have exactly 1 set of chat settings. When you create a chat settings entity, you're defining how the AI of behaves in a specific form's interactive form sessions.

Before you begin

It's important to note the following points before starting to code:

• The Wix user must install the Wix Forms app.
• For your chat settings entities to have any effect, the Wix user must have a forms with IDs matching your chat settings entity IDs.